i was wondering if someone could help me to solve this issue i have CWMS 4.0 and CUCM 11.5 Jabber 12.6   Jabber always showing WebEx disabled because the username and password is not entered , so i thought of using Im & Presence credentials, so i have done that under service profile in CUCM, but the problem is that IM and Presence is using a username for example jadams for login while WebEx is using email address jadams@company.com so still WebEx end up not login because the credentials is wrong    is there a way around this in IM and Presence or jabber-config file or CUCM itself ? So WebEx would use the email address of the user and password to login to WebEx   Thanks  ... View more

Does anyone have any information when is this feature going to be implemented ... i cannot find any information from road map or internet    i don't know why is Cisco leaving an important feature like this unimplemented but yet keeping the customs tab available to use in jabber for mobile  ... View more

What is a good third party alternative for CUCM Directory   i want to have more than one company in the menu and to be arranged in first to last name      ... View more

   My call flow is as following   CUCM --> SME--->VoiceGW--PRI---> ITSP   Im calling a PSTN number thats (not assigned)   Telecom sends a correct ISDN codes and the VoiceGW send back to SME 503 service not available which is good ,but when SME send this message back to CUCM it send it as 404 NOT FOUND which doesn't provide a fast busy but a cucm annunciation message which i don't want    Can anyone help me understand why is SME changing the 503 to 404 instead of directly forwarding the 503 message to CUCM , and how can i fix that.   ... View more

  i need a specific configuration but i cannot achieve it   if i received a call from 44488888 , i need when i call this number from the phone call history i need the new call history to be 944488888 , i tried using CSS and partition and achieved prefixing the number with 9 this was no problem but still it would show in call history as 4448888 without the prefixed 9    i have no problem prefixing 9 , but the requirement is having the new prefixed 9  number to appear in call history , i have seen this implemented in one of the hotels .. but i cannot achieve it ... View more

Hii i have this configuration , working fine , but the call that comes through Auto Attendance on SIP phones ( extension 103 ) cannot be transfered and call drops if its put on hold , any ideas ? extension 103 is a SIP phone 7821 no hunt groups are involved  service aa1 flash:app-b-acd-aa-3.0.0.2.tcl paramspace english index 1 param aa-pilot 555 param max-extension-length 3 param number-of-hunt-grps 2 param dial-by-extension-option 1 param handoff-string aa1 paramspace english language en param welcome-prompt flash:en_bacd_welcome.au param call-retry-timer 15 param service-name queue paramspace english location flash: param second-greeting-time 60 param max-time-vm-retry 2 param max-time-call-retry 700 param voice-mail 339 ! ! service queue flash:app-b-acd-3.0.0.2.tcl param queue-len 15 param aa-hunt10 705 param aa-hunt2 103 param number-of-hunt-grps 2 param queue-manager-debugs 1 ! ... View more