Novriadi .
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Beginner
Member since ‎01-06-2010
‎09-30-2021

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  • 83 Posts
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  • 20 Helpful votes Received
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Hi Folks,   Is there any clue to get chat variable from Cisco Finesse ?   We want to take chat variable to trigger pop up in to other gadget, we do the same think with Call Variable but failed with Chat Variable.   Regards Novriadi
Hi Folks,I am currently setting up CME version 9.1 with B-ACD (app-b-acd-aa-3.0.0.2.tcl & app-b-acd-3.0.0.2.tcl), running on Cisco 2911 with IOS ver 15.2(4)M5, this is for lab purposes.Below is my CME & B-ACD configuration :**************************...
Hi FolksI had succesfully configured MVA on a lab environment with :- CUCM 9.1.1- H323 Gateway [Cisco 3925 - universal ios version 15.2(4)M5] with DID ISDN PRI- using direct MVAI'm able to reach the IVR menu and authenticate PIN number.Then I select ...
Hi FolksI am testing Cisco Prime Collaboration ver 9.0.24376 in my lab environment, Im using it to discover CUCM Cluster version 8.6.2 and successfully to obtain Server and Gateway information, but I can't see any endpoint that registered to CUCM sho...
Hi FolksIs it possible to run a agent free seating concept with the following condition :using UCCX 8.5 and CM 8.5agent login with IPPAsupervisors have a map table with a number of extensions in each cubicle.supervisors can dial a extension that mapp...
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Member Since ‎01-06-2010 07:24 AM
Date Last Visited ‎09-30-2021 12:31 AM
Posts 83
Total Helpful Votes Received 20
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