Hello everyone.I need transfer an agent call to a specific application after the agent disconnect the call.Today I have a simple queue, and after the agent finish the call I have to transfer to a quality research.I tried do use the Workflow on action...
Hello All.I'm facing a one way voice problem between a Cisco 2801 and Elastix.I just configuring a dial-peer pointing the traffic from PSTN.Caller from PSTN side can hears the Called from VOIP side.The topology isPSTN <--> voice gateway <--> Elasti...
Hello All.I have the follow issue:Almost 95% of my CUCM extensions are using extension mobility.When I try to found a extension logged usind the extension number, don´t show any result. I search the extension using the device name and the extension ...
Hello everyone.I have the following problem:I have a CCM 4.1(3)sr7 and IPCC 3.5(2).The calls are recorded using a workflow and everything was working fine.Some day ago the voice quality is very poor and robotic.Can anyone help?Thank youGleidson CCVPN...
Yes, I can Ping.I used the debug voip RTP and I saw that the rtp packets are sent to asterisk instead of sent to the phone.Its wrong, the destination of packet should be te machine where instaled my ip phone.Do you know I can resolve this?
