Hi,Directly from the SWSS page: www.cisco.com/go/swsshttp://www.cisco.com/web/partners/services/downloads/software-support-service-aag.pdfhttp://www.cisco.com/web/partners/services/downloads/software-support-service-aag-customer.pdfWhat’s IncludedIn ...

Hi Steve,Thats correct, its in the works right now both on the Netformx & CCW side and should be available in the 2nd half of this calendar year.RgdsAamir

The CCW Pricing Catalog has all the associated UCSS SKUs for CCW that can be ordered or you can go to the UCSS Mapping tool at: https://apps.cisco.com/WOC/WOConfigUI/pages/ucssmapping/ucssmappingtool.jsp and put in the CUWL PRO product SKU and it wil...

Hi Arojas,UCSS in the new process is not a manufacturing product but is a service level (GSP) similar to the way Smartnet GSP is SNT.The UCSS-U will show up as a separate item on the Invoice  with a Start and End date and will NOT require any Activat...

Hi Franco,Absolutely. The UCSS with CUWL is mandatory for the first three years, after which you can renew it for another 1yr, 3yr or 5yr term. The UCSS can be renwed upto 90 days before the expiration date and should be renewed within 30 days of the...