03-29-2012 06:55 AM
Hello
I have a question about the UCSS
If a customer buys CUWL with UCSS three years, he has the opportunity at the end of the contract to extend the UCSS for example, two more years
Thank you for your help
Franco de Andrea
Swisscom SA
03-30-2012 10:14 AM
Hi Franco,
Absolutely. The UCSS with CUWL is mandatory for the first three years, after which you can renew it for another 1yr, 3yr or 5yr term. The UCSS can be renwed upto 90 days before the expiration date and should be renewed within 30 days of the expiration to maintain continuous UCSS coverage.
Rgds,
Aamir Waheed
Product Manager, UCSS
04-02-2012 01:27 AM
Hi Aamir
thank you for the explanation
Franco
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