About Sumit Solomon

Sumit Solomon · 05-21-2014

Hello Experts,We are to deploy Jabber through Expressway Edge (MRA) solution and we need to upgrade our current VCS-C and E servers (7.2.2).We have some old polycoms I wonder if upgrading VCS might break legacy polycoms.TMS and MCU units don't requir...

Sumit Solomon · 08-12-2014

Apply following base filter to your jabber-config.xml file under directory section: <BaseFilter>(&(objectclass=user)(objectcategory=person)(!UserAccountControl:1.2.840.113556.1.4.803:=2)</BaseFilter>

Sumit Solomon · 05-23-2014

Thanks Wayne

Sumit Solomon · 11-15-2013

So specific agents are selected based on ANI - or can it be any agent?Will it be a pre recorded messgae and same for every caller or will it be recorded live and specific to every caller

Sumit Solomon · 11-12-2013

Seems very complex solution to me. If you want to playback agent extension to caller why cant you use "spoken name prompt" option in UCCX and design a script accordingly.Let me know if you want the script re-designed.

Member Since	‎10-30-2013 10:23 AM
Date Last Visited	‎11-29-2018 12:27 AM
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VCS-C and VCS-E upgrade to 8.1 from 7.2.2

Apply following base filter

Thanks Wayne

Re: Occasionally I'm getting an arrayIndexOutOfBoundsException

Occasionally I'm getting an arrayIndexOutOfBoundsException