Hello Sir,
We bought the below contract number for Korek 2007*** and we wanted the below CCO ID to have access to both the TAC and the SNTC portal.
asif-mahmoodGEHA
However, currently the contract can only be seen from their Cisco CCO, but on ...
Dears,
I activated this Contract number : 95763924 for my customer. It is showing on CSCC and not showing on SNTC portal under his CCO ID.
Would you please advise how can we sort this issue out?
It is pure an SNT Contract 8*5*nbd.
Regards,
Manal
Hello Nathalie,
Yes I can confirm that the contract includes SNTC support and thus the customer should be able to view it on the SNTC portal. Please advise on this as the customer is angry now as he is not able to view the contract there.
Regards,
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