Gozde Kumasoglu
Member since ‎04-08-2013

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  • 35 Posts
  • 1 Solutions
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  • 1 Helpful votes Received
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Hi,We are using a Mediasense server, version  (7 vCPU configuration)  for both video and voice calls in production environment. Using Mediasense API, programatically we login to Mediaesense server per minute and query the recordings i...
Hi,Our software team using JTAPI for displaying customer info on ip phone screen as popup screen. The ip phones are assigned to application users on CUCM. The software team says some of the phones in the cluster fails when JTAPI connection is tried t...
Hi,We had customer request on having two channel of the voice recording (Calling, called) as separate 2 recordings. The voice calls are from customer phone external number to our enterprise internal phone number via PRI. So recording is configured on...
Hi,When calling getArchiveSessions  method of Mediasense 11.0.1 API , the JSON request below is responded as "{"responseMessage":"Failure: Invalid JSON syntax. Verify the syntax and try again.","responseCode":4056}"{"requestParameters":[{"sessionIdLi...
Hi,I have one freshly installed version Mediasense server and one upgraded Medisense server from v 10.5  to Upgrade was successfull, it continues to record new calls, old recordings can be streamed and downloaded. B...
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Member Since ‎04-08-2013 04:03 AM
Date Last Visited ‎08-18-2017 04:28 AM
Posts 35
Total Helpful Votes Received 1
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