About Gozde Kumasoglu

Gozde Kumasoglu · 05-07-2018

Hi,We are using a Mediasense server, version 11.5.1.10000-56 (7 vCPU configuration) for both video and voice calls in production environment. Using Mediasense API, programatically we login to Mediaesense server per minute and query the recordings i...

Gozde Kumasoglu · 01-24-2017

Hi,Our software team using JTAPI for displaying customer info on ip phone screen as popup screen. The ip phones are assigned to application users on CUCM. The software team says some of the phones in the cluster fails when JTAPI connection is tried t...

Gozde Kumasoglu · 11-16-2016

Hi,We had customer request on having two channel of the voice recording (Calling, called) as separate 2 recordings. The voice calls are from customer phone external number to our enterprise internal phone number via PRI. So recording is configured on...

Gozde Kumasoglu · 10-28-2016

Hi,When calling getArchiveSessions method of Mediasense 11.0.1 API , the JSON request below is responded as "{"responseMessage":"Failure: Invalid JSON syntax. Verify the syntax and try again.","responseCode":4056}"{"requestParameters":[{"sessionIdLi...

Gozde Kumasoglu · 09-28-2016

Hi,I have one freshly installed version 11.0.1.10000-103 Mediasense server and one upgraded Medisense server from v 10.5 to 11.0.1.10000-103. Upgrade was successfull, it continues to record new calls, old recordings can be streamed and downloaded. B...

Gozde Kumasoglu · 02-07-2017

Hi Gokul,Thanks for your response. How to check if the phone is added to restricted list from Cisco Unified Communications Manager Administration? Which config on CUCM causes this?Regards.

Gozde Kumasoglu · 10-31-2016

I opened an SR for this. It is resolved using Linux based SFTP server instead of Windows based SFTP server.

Gozde Kumasoglu · 10-29-2016

Hi Ambrose,Thanks for the info.I've made a request providing the session id and the dates in long format like below. {"requestParameters": [{"sessionIdList":["6b761577a64c96f1"],"deviceRef":["5455"],"minSessionStartDate":1475226000000,"maxSessionStar...

Gozde Kumasoglu · 10-05-2016

Hi Nitin,Could you find anything about the cause?Thanks.

Gozde Kumasoglu · 10-02-2016

Hi Nitin,Thanks for your reply. There is no TAC case opened for this now, if it is needed, i will. It is like below in IE (v11.0.9600.18450) and Chrome (v 53.0.2785.116 m), it seems "Archive Calls" tab is disappered in this case but the rest is the s...

Member Since	‎04-08-2013 04:03 AM
Date Last Visited	‎08-18-2017 04:28 AM
Posts	35
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Mediasense API Download Url Error For Some Recordings

JTAPI Connection Fails for Some Phones

Mediasense- How to Record Two Channel of Voice Separately

getArchiveSessions JSON request example

Mediasense S&P looks different for two same version of Mediasense server

Re: JTAPI Connection Fails for Some Phones

Re: getArchiveSessions JSON request example

Re: getArchiveSessions JSON request example

Re: Mediasense S&P looks different for two same version of Mediasense server

Re: Mediasense S&P looks different for two same version of Mediasense server