Member since ‎11-11-2003

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Anyone know of a document that collects and/or describes the 'exceptions' and Best Practices for a VM only install? Such as the requirement that it be Exchange 2k and not 03 (which some people are finding out too late. . .) ? I have to do such an i...
Where can I get details about the time of day an agent changes states? I can get the State Summaries in one of the reports, but not the details on Times the agent went out of Ready state, then back in. Didn't find any indicator in the CTI logs on t...
While we hold our breath for the "future" XML support for the 7920, we would very much like to use the existing Directory on the phone. Does anyone know a way to download a list of names and numbers to the 7920? The "Configuration Utility" does not...
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Member Since ‎11-11-2003 09:17 AM
Date Last Visited ‎08-18-2017 03:51 AM
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