Can you tell me the exact location to activate the jitter, QOS, packet loss and latency ? I tried tracing out in Cisco Unified CM CDR analysis and reporting but could not find. This is what i see !! Thanks. Nitish Sinha

Have ordered about 10,  8821 cisco wireless phones. Unable to figure out why incoming calls and outgoing calls from the wireless devices shows as "Network Busy" message on the phone? Any help will be highly appreciated.Thank you!