CUCM QOS database CDR always shows NA

[Roger B]

Dear Team,

I am having CUCM 8.6 installed, an d when I fetch the System Reports--> QOS --> Summary then I get the report but all the calls get listed in NA field only and not a single call falls in GOOD,ACCEPTABLE,FAIR or POOR field. Now user wants QOS report for his calls where all call are in NA field, can anyone help here?

[nitish107sinha]

Can you tell me the exact location to activate the jitter, QOS, packet loss and latency ? I tried tracing out in Cisco Unified CM CDR analysis and reporting but could not find. This is what i see !!

Thanks.

Nitish Sinha