Hello,   this issue seems to be related to a defect: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCui13242   it is caused when trying to view an email in the quarantine system, and this email has a peculiar combination of high bit characters   Bes...

Hi,   You will need to log a ticket with our licensing team, and they will be able to provide you with the xml license file which will fix this issue once the file is uploaded   Best Regards, Muna

Hello,   checking the release notes:   ESA: https://www.cisco.com/c/en/us/support/security/email-security-appliance/products-release-notes-list.html   SMA: https://www.cisco.com/c/en/us/support/security/content-security-management-appliance/products-...