When I dial the Unity Connection AutoAttendant and hear the recording (Press 1 for Sales Press 2 for Support, etc... there is no response when I press any of the DTMF buttons to reach the different departments. It just keeps playing the recording.I c...

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Hi all:A call is coming from the PSTN number 2065011000 and is being truncated by the Gateway to the 4 most significant digits. Looking at the translation pattern below, the idea is that if DIDs 1000 or 2000 are dialed, the number will be translated ...

Hi All:When I leave a voicemail message on a 7962 phone, there is an MWI and an Envelope icon in the upper right corner of the phone display, however when I push the Messages button, Unity asks to spell the Last and First name then press # instead of...