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I was wondering if there is any way to find the logon/logoff information on the attendant console. Something to the effect that you can get from IPCC Express on the log in/log out of agents. I'm getting complaints that calls that should be answered ...
I wondering if it is possible. It appears as though the documentation "Cisco CallManager Attendant Console User Guide" says it is possible (page 1-2). Is anyone using it successfully?If so, what touchscreen are you using and what version of the Att...
I'm looking for some pre-written xml page(s) (XML to pull data and XML Stylesheet to format data) that will display the all the information in the Global Directory in an web page that I can publish on our local intranet. Currently a manually updated ...
Certicom has announced that it will no longer support the movianVPN client for PocketPC as of Oct 31, 2004. That was the only client that I was aware of that worked with the Cisco 3000 series concentrator. Is there another option available? Will C...
We had a reseller implement a VoIP for our network at 2 sites (US and UK offices). Each site has 2 Call Managers (ver 3.3), one publisher and one subscriber. From a design view this is great for failover, but the admistration is complicated. We ha...
I could really use some insight on the log information given above. Is there any way to tell if when the attendant console went off line at 8:54:37 did it lose it's connection or was there a button push from the client software that told it to go of...
I'm not positive, but I believe this may be happening to me. My attendant unexpectedly sees her MWI light come on, she checks the status of the Attendant console and it's still on-line. She doesn't have any indication of being off line, the call n...
Did you verify that Unity's Call Handler transfer is set to "Attempt Transfer" and not "Send to greeting"? (Which is the default.) Send to Greeting - call stays in UnityAttempt Transfer - call should (I would think) follow CM setup.Not exactly sure ...
We do have paging, but it's not via the phones. We use ceiling speakers and a valcom unit. Call Manager is set up with a Route Pattern 175.X, using the same partition as all our phones, Description of Paging Route Pattern. The gateway is set to th...
PS: Why are these log files accumulating? These files seem to exist for the last year... Is there a setting somewhere to reduce that to 2 months or so?
