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You could have the supervisor's phone share all the DN's for which he/she wants to see if there are any messages.Do note that the MWI light can be lit for only one button on the phone. So, by default, if there is a message for the first button then t...
Andres,We need more information to answer your question. How is the call pushed to B-ACD? A sample call flow with configuration snippets will help.Naren