Hi, This is only affecting one user so I am a bit annoyed. We have a UCCE 10.5 Supervisor set up in Finesse for live monitoring. But when she does try and live monitor an agent, there is no audio and then it goes off the hook after 10 seconds. I have...

Hi all,   I am trying to install CIPC 8.6.2 to a user's computer. I already tried the workaround of deleting the Communicator folder in the User folder and deleting the registry. I attached the error we get after opening CIPC and this is after a fres...