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Hello, I am trying to use the File Import feature in the SNTC Cisco Portal, however it appears to be getting stuck. No error is appearing, but the progress indicator on the file import page is getting stuck at the start. It normally takes only a few...
Hello, Is there a report within the customer portal which I can use to see hardware end of support date? Under Custom Inventory report I see the column "HW LDoS" which I understand to be Hardware Last Day of Support, however it does not seem to have ...
Hello, Within the services portal when I view the "Not Covered" report under "Contracts" 100% of the devices show "Review Needed" under the "Reason Not Covered" column. I need to be able to discern between which device are not covered due to end of s...
Is it possible to create a chart in the CSPC Portal to show devices discovered over time?
It appears as though not all data points can be used to create a chart (or I am just missing it somewhere)Thanks!
Hello, Just wanted to say that my local Cisco contact made a suggestion to try an Internet hotspot to do the upload and not the corporate internet I am normally on, and it worked! Obviously some DLP or Firewall issue on my side. I'll try a few more t...
Not sure what you mean. The initial uploads were directly from the SNTC, but more recently we have only done manual file import. Manual file import is the only option we can use at present. We have almost 2000 chassis in the services.cisco.com porta...
Thanks for the reply. Yes it is still occuring. I do not receive any error message. The file import simply never completes. The progress bar does not move beyond the initial position.
