j.boyson
Level 1
Level 1
Member since ‎07-31-2002
‎08-18-2017

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I have two customers have the same problem with the CDR reporting tools. The service stops unexpectedly and the server needs to be restarted to get it working again. They are running ccm 4.0 with latest service releases.Any ideas or comments?
I have a customer with Unity 4.0.4 SR1. They are claiming that Unity is only allowing them to keep the vmail messages for 30 days. I checked the obvious places through the saweb and in bulk edit. I can't see anything related to this. Anyone seen ...
We have a new install with CM 4.0.2a.sr1. IPCC Express 3.5.2 sr1. The phones have the latest phone loads on them 7.1.1. When an agent attempts to log in the process takes about 30 seconds. Then changing to the ready state is the same thing, 30 se...
I've had a few customers ask me if we can create more than just the corporate directory on the phone. Does anyone have something like this in place. I understand how and where the phones get the directory info from. I've looked at the direcrtyxml....
I have a new installation with the operator using Attendant Console. Wheh the AC user attempts to transfer to voicemail using the AC she gets an error sting that the transfer to voice mail failed.I saw something regarding editing the voicemailprofil...
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Member Since ‎07-31-2002 12:21 PM
Date Last Visited ‎08-18-2017 03:51 AM
Posts 42