Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello, once upon a time I had an option on my Directories page for dialing the helpdesk. Quite simple, just added a menu item that had a <URL>Dial:XXXX</URL> statement. After upgrades to 4.x this stopped working on 7940's and 7960's. Works like a ...
I'm trying to figure out the exact process for MWI. What is the exact sequence of digits Unity sends to the CM to light a port? Does it send DN then MWI code or something else? Context... site based system... much like area codes using an * as the...
Looking for some insight with this one... We have one site on a frame cloud that is complaining of slow response. We looked at the traffic detail generated by an inline probe at the host port and everything looks normal except for a HUGE amount (ne...
Hello,We're bringing up a new PRI and all calls are working except for 911. When we call 911, we hear them but they can not hear us... just one way audio. Phone company is trying to tell us it is our equipment but we do not treat one call different...
Here's our steps and environment.MWI and VM ports are in ALLSITES_VM partition and CSS_ALLSITES_VM calling search space. we have translation *44.XXXX and others in ALLSITES_SITETRANSLATOR partition and each in the appropriate CSS for the site it's s...
Are you suggesting that Unity dials the DN from the MWI port? It sounds like this is much more complex than this. I'm quite familiar with traditional Unity/CCM integrations and have tested the traditional settings... my DN can dial the MWI codes a...
I've been trying to figure out how to apply a translation and to where but haven't been successful. Our DN's and MWI codes are all 4 digit. The MWI codes are in the same partition/CSS as the VM ports and all the VM ports I believe are usable for MW...
I've been trying to figure out how to apply a translation and to where but haven't been successful. Our DN's and MWI codes are all 4 digit. The MWI codes are in the same partition/CSS as the VM ports and all the VM ports I believe are usable for MW...
