About eheston

eheston · 04-26-2004

Is it possible to run SNMS and VMS on the same server?VMS UR is installed and working. SNMS setup tells me to disable SSL:"perl ConfigSSL.pl -disable"I do this, restart Daemon Manager, and then re-run SNMS setup. SNMS setup then tells me RME is alr...

eheston · 01-20-2004

Can anyone point me in the right direction for displaying the IPCC Express SessionID to the agent? Just getting it into the Enterprise Data window would be great. I'm on ICD 3.1 Enhanced.Thanks in advance.Eric

eheston · 09-23-2003

Does anyone know what type of cellular (GPRS or CDMA2000) devices are available to connect to the serial interfaces on a 3200? In understand they will be non-Cisco.Also, has anyone partnered with a total solution vendor on a 3200 Mobile Access Route...

eheston · 07-31-2003

I have agents getting stuck in a Reserve state. I think what is happening is that the other agents are doing a call pickup on their line. The manager has listed the ability to do call pickup as a requirement. They do not want the call to have to g...

eheston · 08-22-2002

Does anyone know if Cisco plans to offer an inexpensive NFR version of Unity for partners? We are a small IP Telephony specialized partner and we spent a ton of money on training and testing for the specialization, IP phones, a server, etc.Cisco was...

eheston · 07-21-2005

We had the same problem, but we're using two 6509s with box redundancy (no Sup redundancy). We used Workaround 4 from the above document (thanks for the help); we pointed the default gateway on each WLSM to the Sup720 on the other 6509. Everything ...

eheston · 04-26-2004

Thanks.

eheston · 02-07-2004

Worked like a charm!Thank you very much.

eheston · 09-30-2003

Thanks. I've read all of the specs. I've also talked to 3rd party companies about enclosures, power supplies, encryption cards, etc. I am just looking on recommendations for cellular modems.

eheston · 08-02-2003

Thanks for the suggestion.I will present this as an option. I think I'm going to try to steer them to 7940s with distinctive ring for their personal extensions, though. It just seems cleaner. Hopefully they won't mind spending the extra cash.Thank...

Member Since	‎11-12-2001 12:48 PM
Date Last Visited	‎08-18-2017 03:51 AM
Posts	23

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VMS and SNMS - can they run on the same server?

Display SessionID?

3200 Series cellular

Call Pickup by one agent keeps ringing agent in Reserve

Unity NFR for Partners?

Re: WLSM Connectivity

Re: VMS and SNMS - can they run on the same server?

Re: Display SessionID?

Re: 3200 Series cellular

Re: Call Pickup by one agent keeps ringing agent in Reserve