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I have a Windows 7 x64 machine with Office 2010. I installed the 64 bit version of SCC Toolbar, but the add-in does not appear in Outlook. It is also not in IE9, but it is not supported in IE9 as of yet. Has anyone had luck installing this in this en...
We recently acquired a new company with an 877# that we want to have transfered to our phones. Currently the old carrier is forwarding calls to that number to one of our existing DID #s. This is working fine right now. The carrier is in the process o...
Hi all,I need to take a DID and point it to a call handler or AA so that it gives the caller some options. I am running CUCMBE 6.1 currently.I have setup the direct routing rule so that when the incoming call comes in it goes to the system call handl...
Hi all,I need a ringtone that is silent. My office uses CUCM 6. I found one and uploaded it and created one and uploaded, but the phone gives a tftp write error when I try and play it. I modified the ringlist.xml and it gives me the option to select ...
Hi all,I am new to managing the phone system and my boss would like the ability to pickup a call that comes into the main line from his phone. Currently his phone does not ring when an icoming call comes in and he does not want it to. I am using cucm...
I just added it under My Location in Phones and Modems. There is a spot to enter a number for an outside line. This has worked in the past on an install on Unified CallConnector, maybe it just handles it differently.
I managed to get the toolbar in the x86 versions of Outlook adn IE9 by installing the X64 version and fixing all of the .bat file issues. Then we extracted the .msi from the x86 version and ran it using msiexec which registered the necessary files f...
After doing further investigation on my machine and the forums I found a few issues:Cisco cannot write a .bat file (sorry guys, but you need to use the correct file names in the file)You cannot load the 32 bit .dll files for IE or Outlook on a 64bit ...
Thanks Rob,I thought about doing it that way, but I was honestly trying to do it this way so that I knew how to do it, but that is my backup plan if I cannot get it configured.
