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marshs
Level 1
Level 1
Member since ‎10-26-2017
‎06-08-2020
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  • 10 Posts
  • 1 Solutions
  • 0 Helpful votes Given
  • 15 Helpful votes Received
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5 Discussion Posts
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15 Helpful Vote
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UCCX call on hold as soon as answered

08-21-2019
Hi allWe are running uccx 11.6.1 and have many successful agents configured.One particular agent logged a ticket with the following problemAs soon as a call arrives in the queue and is answered it immediately goes on hold. in which case he needs to r...

UCCX Script Redirect to Hunt Group, then voicemail

07-28-2019
Hi fellow UCCX techniciansMy call flow script goes something like thisCall comes in plays a prompt, then redirects to a call manager hunt group.When the hunt group dosent answer i send it back to my script via a designated trigger.....My script check...

Cisco Jabber 12.1.1.19866 Build 269866

11-27-2018
Hi All We are using jabber 12.1.1 with call manager 10.5.2.13901-2. Jabber screen sharing is working fine, however the grant control feature is greyed out. Is there any way to make this work? thanks
Community Statistics
Member Since ‎10-26-2017 03:14 PM
Date Last Visited ‎06-08-2020 07:19 PM
Posts 10
Total Helpful Votes Received 15
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