We are currently usingCisco Unified CCX AdministrationSystem version: 10.6.1.10000-39and Cisco Unified Intelligence CenterVersion:10.6(1) build 1 (10_6_1_10000_39) and looks like that I run into this bug. Seems that scheduler is loosing its config pe...
Hello experts, I'd like to ask if it's possible to monitor number of active calls (inbound, outbound) by SNMP.I've already checked MIB and wasn't able to find such object...Not sure if missed or it's simple not possible. thanks, miro
Hello, I have recently noticed that Secondary UCCX server is listed in Cluster view as "Unknown" server type.Is there any way how to check what's wrong/possibly fix ? thanks,
Thanks for feedback,Unfortunatelly looks like pulling it directly from SNMP is not possible. Not sure but, this looks to me like "basic" parameter you'd like to trend.Yes it's possible to check the info in RTMT, but this way i can't trend it in our m...
I'm facing the same issue. We migrated to new uccx solution and agents are missing the call log history a lot...Do you think that displaying " Detailed Call by Call CCDR report" would be possible in finesse ?
