Hi Team,I am trying to update partition of call control group using API, it gives message 202 Accepted but it never updates partition when I check from GUI. I tried on multiple clusters, waited for long time after running API PUT request but no luck....
Hi Team,I am trying to create dialog group on UCCX using API but getting below error:<?xml version="1.0" encoding="UTF-8"?><apiErrors><apiError><errorData></errorData><errorMessage>cvc-complex-type.2.4.b: The content of element 'dialogGroup' is not c...
Hi Team,I am trying to update a Resource on UCCX to assign Resource Group and Skill, however, I am getting below error:
{
"apiError": [
{
"errorData": "",
"errorMessage": "cvc-enumeration-valid: Value '0' is not f...
Hi Team,I am trying to create call control group using API and getting 202 Accepted message but it never creates CCG on UCCX. Can someone please help with pointing what could be the issue?
<?xml version="1.0" encoding="UTF-8"?>
<callControlGroup xml...
Hi Bill,Yes I tried device pool also but not working..
I have gone through the devnet guide already and testing basis on that only.
UCCX version is (System version: 12.5.1.11003-511 (su3-ES04_and_later-cucm_11_5_12_0_compatible)
Do we have any support mechanism available so that I can raise an API request for UCCX? We have it for Webex API and I am trying to figure out if we have same mechanism available for UCCX APIs?
Thank you, David. That worked.
I am able to update route group, skills and team for a user.
Now my next question is how can we assign additional role to an Agent. For example I would like to have a user who has 3 roles "Agent, Supervisor and Reportin...
