UCCX CallControl Group API

[Rakhi Saxena (RS)]

Hi Team,

I am trying to create call control group using API and getting 202 Accepted message but it never creates CCG on UCCX. Can someone please help with pointing what could be the issue?

<?xml version="1.0" encoding="UTF-8"?>

<callControlGroup xmlns:xsi="https://www.w3.org/2001/XMLSchema-instance"

    xsi:noNamespaceSchemaLocation="../../../../main/resources/xsd/callControlGroup.xsd">

    <outboundGroup>false</outboundGroup>

    <description>rakhsaxe</description>

    <deviceNamePrefix>c1</deviceNamePrefix>

    <numOfCTIPorts>10</numOfCTIPorts>

    <mediaTerminationSupport>false</mediaTerminationSupport>

    <portGroupConfiguration>

        <startingDirectoryNumber>1122334</startingDirectoryNumber>

        <devicePool>Default</devicePool>

        <location>Hub_None</location>

        <presenceGroup>Standard Presence group</presenceGroup>

        <redirectCallingSearchSpace>Redirect Party</redirectCallingSearchSpace>

        <requireDTMFReception>true</requireDTMFReception>

        <hostName>uccx1.dcloud.cisco.com</hostName>

    </portGroupConfiguration>

</callControlGroup>

Screenshot CCGAPI is attached..

[david.macias]

I can tell you for a fact that they should appear in the app admin. Maybe restart the engine to make sure. If you list all CCGs do you see it?

david

[Rakhi Saxena (RS)]

I restarted CCX engine and re-ran the API but no luck. On GUI I don't see the CCG which I created from API..

[david.macias · Accepted solution]

I tried it and it worked, what version are you running?

david

[Rakhi Saxena (RS)]

Thanks a lot David..I tested on different UCCX server and seems it's working now..
Thanks again for your help..