About ADAMSKA

ADAMSKA · 08-31-2020

Hello! I'm still pretty new when it comes to UCCX and Finesse Administration. I think I'm on the right track with this one (maybe), but I was curious as to how I could change the default view for one team's supervisors, to where they only see their r...

ADAMSKA · 06-11-2019

Hello Cisco Community! This is my first time posting to the Community forums and my question is regarding the proper way to shutdown and power up my UC environment for our upcoming data center move. I have x3 - BE7000M (M4) and x1 - BE6000M (M4) serv...

ADAMSKA · 09-02-2020

Yeah, that's not the case today. When and Agent or Supervisor logs into Finese...they are seeing ALL live data for ALL queues (under Manage Queues), even though they are different Teams. This particular team only wants to see current live data for th...

ADAMSKA · 09-01-2020

It sounds like they are wanting to remove the other queues they do not care to see, and add the ones they only care about. So, do you think I just grab that permalink from the custom live data report I created and replace the out of the box portion b...

ADAMSKA · 06-11-2019

Thank you! It looks as if "Start and Stop Virtual Machines with the system" is Enabled, with the SUBs and PUB on a 60 sec delay, and everything else on a 120 sec delay.

Member Since	‎02-11-2018 01:06 PM
Date Last Visited	‎09-04-2020 12:05 AM
Posts	5
Total Helpful Votes Received	5

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Finesse Supervisor View Question

Procedure to Gracefully Shutdown and Power up CUCM Cluster

Re: Finesse Supervisor View Question

Re: Finesse Supervisor View Question

Re: Procedure to Gracefully Shutdown and Power up CUCM Cluster