Miguel Castillo (miguecas)
Cisco Employee
Cisco Employee
Member since ‎04-02-2018

User Statistics

  • 45 Posts
  • 5 Solutions
  • 10 Helpful votes Given
  • 111 Helpful votes Received

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IntroductionPrerequisitesRequirementsComponents UsedBackground InformationProblem: Network connectivitySolutionProblem: CertificatesCloud Onboarding fails due to bad certificates.Problem: Onboarding webpageSolutionProblem: Calls not reaching the Jabb...
IntroductionThe States of a serviceIdentifying the problemServices remaining on starting stateSpecific services not startingNetwork services not startingA Cisco DB not startingCisco Intercluster Sync Agent not startingPresence Engine not startingCisc...
IntroductionThe IssueServices Shown their status as UnknownWhat actions require to be taken?Logs required for troubleshootingWhat to expect in the logs: Introduction The purpose of this document is to provide troubleshooting insight into a well-know...
The purpose of this document is to troubleshoot problems where the connectivity between the IM&P Server and the external DB fails. Symptoms The following error is commonly seen:  The following connections between the IM and Presence Service node and...
Community Statistics
Member Since ‎04-02-2018 10:30 AM
Date Last Visited ‎06-07-2023 12:03 AM
Posts 45
Total Helpful Votes Received 111
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