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In this short article I show how can you set or change your Voicemail PIN either if you are using an IP Phone, Jabber or Webex with UCM Calling.
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IntroductionPrerequisitesRequirementsComponents UsedBackground InformationProblem: Network connectivitySolutionProblem: CertificatesCloud Onboarding fails due to bad certificates.Problem: Onboarding webpageSolutionProblem: Calls not reaching the Jabb...
IntroductionThe States of a serviceIdentifying the problemServices remaining on starting stateSpecific services not startingNetwork services not startingA Cisco DB not startingCisco Intercluster Sync Agent not startingPresence Engine not startingCisc...
IntroductionThe IssueServices Shown their status as UnknownWhat actions require to be taken?Logs required for troubleshootingWhat to expect in the logs:
Introduction
The purpose of this document is to provide troubleshooting insight into a well-know...
The purpose of this document is to troubleshoot problems where the connectivity between the IM&P Server and the external DB fails.
Symptoms
The following error is commonly seen:
The following connections between the IM and Presence Service node and...
Hello there!
Verify that the AuthZ keys are the same on all the CUCM+IM&P nodes of the cluster with these commands:
show key authz signingshow key authz encryption
If they are not the same, run these commands on the CUCM Publisher
set key regen aut...
Hi Narinder,
Given the situation you are mentioning, I would suggest checking the following:
1. What is the call flow?
2. Are only Jabber devices experiencing this issue? Do you have IP Phones to check?
3. Do you have call recording enabled? If yes...
Hi Yasir!
Try a restart of these services:
Cisco CallManager Serviceability RTMTCisco RTMT Reporter Servlet Cisco Trace Collection Service Cisco Trace Collection ServletCisco Tomcat
Verify connectivity between the Windows machine where RTMT runs ...
Hi,
As you mentioned, the problem seems to reside on the server unable to process and generate the ONE-TIME-PASSWORD.
I would suggest checking the CLI outputs of utils imdb_replication status from both IM&P nodes, as it looks there is an issue with...
This is a duplicate of this: https://community.cisco.com/t5/collaboration-applications/jabber-12-9/m-p/4387743
Only Administrators can add and remove moderators for a chat room in Jabber, and not someone by him/herself.
In order to change the gro...
