About mikael.andre

mikael.andre · 11-20-2025

Hi community team, I currently install PCCE lab and I'm stuck on step 18 of 21. I want to specified I already read the following community posts: https://community.cisco.com/t5/contact-center/pcce-error-on-step-system-inventory-creation/td-p/3701033h...

mikael.andre · 01-26-2025

Hi community team, I tried to remove On-Premise PSTN connection and disable calling on specific location with API but I didn't succeed If someone has a solution. Many thanks.

mikael.andre · 01-24-2025

Hi, I would like to know if it's possible to get configured scopes on serviceApp by API for a specified ClientID. Many thanks.

mikael.andre · 09-19-2024

Hi Community team, Do you have any information regarding this bug ID CSCwe66293 ? Many thanks.

mikael.andre · 08-23-2024

Hi community, I tried to convert Cisco 7942 SCCP phone to SIP using SQL query. I already know about Migrate SCCP to SIP in bulk menu and I don't want to use it because we have a lot of device without all same configuration and we don't want to create...

mikael.andre · 09-19-2024

I already read your first message thank you. I try to follow these rules before opening case on TAC: First, I ask and challenge community.Then, I open a case.

mikael.andre · 09-19-2024

Hello, In bug ID, there is no fixed release.

mikael.andre · 08-25-2024

Thank you for the answer.

mikael.andre · 01-22-2024

Hi @Maren Mahoney , Thank you for your reply. I double checked NTP servers and carefully selected thoses who ntp stratum was 2. It didn't solve my problem. I also tried with and without DNS configuration. Same problem. I powered off my VM this mornin...

mikael.andre · 01-18-2024

Hi @John Steele , Thank you for your reply. I guess there is something else because the blue screen lasts more than one day. I cannot open TAC case because it's a lab. Any idea about what it's going something wrong ? I already check NTP, DNS, etc... ...

Member Since	‎03-26-2015 11:17 AM
Date Last Visited	‎11-24-2025 03:15 PM
Posts	17
Total Helpful Votes Received	1

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User Activity

PCCE Systen inventory creation

Remove PSTN connection on location

Webex API - ServiceApp get configured scopes

CSCwe66293

Convert phones from SCCP to SIP using SQL query

Re: CSCwe66293

Re: CSCwe66293

Re: Convert phones from SCCP to SIP using SQL query

Re: UCM migration with dataexport from 10.5 to 15

Re: UCM migration with dataexport from 10.5 to 15