Here's some questions I have about the upcoming spring 2021 changes to logging in where we won't be able to log in with our CCO ID anymore: What happens to my certifications that are tied to the account if I change companies and need to use a new ema...

Maybe somebody can shed some light on this. This bug report says upgrading the 9800-CL to 17.3 on 8GB of space for the VM is not service impacting and only affects logging. However, CSCvw08276 makes no such claim and just says to redeploy the VM.  Wh...

This is also happening on the embedded CUIC in UCCX 12.0(1) for us. The file it's exporting out is in HTML format. You can change the extension to .htm and then do a file -> open in Excel and it'll open without the prompt. Then you can do a save as t...