The most reliable way i have performed load sharing is to have one NIC as TX only and one RX only, if one link fails then the surviving NIC goes into Full Duplex mode again. This was accomplished with the Compaq/HP NIC Management agent and the Intel...
Don't worry Jim (I did the same thing) just download the sidecar image and install the package on the CM, reload the attached phone (try hard unplug and plug) and the new image should push down to the 7914.
To better relate to your question, the reply about the fast dials is great but i think that you were asking more or less if it is safe to provide users access to the ccmuser Web Application. Things to consider CCM User Application is ASP Based (may h...
This link will take you to the document that you are looking for. http://cisco.com/en/US/customer/products/hw/phones/ps379/products_administration_guide_chapter09186a008024d84c.html
Actually it is a console (RS232) port as well, it is used to recover from failed Imaging process ore if you need to manually convert from Skinny to SIP or SIP to Skinny images.
