Hi,I'm an employee, not a customer, so I can't comment on my experience as a customer. But I wanted to suggest that you mention which version of AsyncOS for Web you're using. And if you're using version 6.3 or later, then you should also mention wh...
It sounds like you should contact customer support, and if it becomes necessary, they can open a bug or a feature request with engineering to change this (depending on what they say the problem is/isn't).Cheers,Jennie
Don't forget that the first thing the WSA matches on are the Identities. The request is assigned the first Identity that it matches. Then the Access Policies are evaluated, and the first Access Policy that has that Identity and configured user or us...