Has anyone ever noticed whether CDR's are immediately purged from the CDR DB when the records are pushed to a Billing Server? My understanding is the CDR records are maintained according to the CDR Management configuration using the Water Marks and D...

I have a Unity Connection server where I am trying to upgrade from 1.2(1) to 1.2(1)SR2. SR2 requires SR1 to be installed first. I looked for SR1 to install first, but this file is not listed in the SW download page. Is this an oversight by Cisco?

I have read that currently Cisco VPN Client does not support Vista 64bit OS, and that AnyConnect does. I have a WinXP laptop which I have Cisco VPN Client installed with MANY (about 50) *.pcf profiles installed. I loaded AnyConnect on my new Vista 64...

I have a unity server (2.0.1.2000-337). Under the Users menu (Edit User Basics) the original entered SMTP address is shown, but grayed out. The customer wants to know how to change the SMTP address. At present, the SMTP address is the defined user Al...

Calls from a phone registered to a CME to a phone registered to a Unified CM complete. If the CM phone then transfers the call to another CM registered phone, the latter called phone hears no audio, and the call eventually drops. External calls from ...