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If you use Cisco SPA301, SPA303, SPA525G, SPA525G2, SPA509G, SPA508G, SPA504G, SPA502G & SPA501G and SPA962, SPA942 & SPA922...New 2.1 version available 8/1/2011Developed by CTRL IT Inc. Call Ctrl bridges the functionality of your SPA Phone to your d...
If you use Linksys SPA962, SPA942 or SPA922...Developed by CTRL IT Inc. Call Ctrl bridges the functionality of your SPA Phone to your desktop. This is the only solution currently available and developed specifically for the Cisco and Linksys SPA IP P...
We have a SLA called Ext 300. It is accessible via the AA Script and the dp1 that the user hits 3 they will be transferred to SLA Ext 300. The problem is that since it is not the primary Ext of the phone there is no way to monitor the VM. So I would ...
Alberto,Can you clarify TAPI support or do you mean Click to Dial? I understand not supporting the TAPI technology as it is a dying technology. As Dave mentioned, Click to Dial should be some sort of minimum.We get daily downloads for Call Ctrl to be...
Andrew,To provide a bit more detail and to the post Christopher posted, TAPI is a function of Windows, so it really has nothing to do with the UC320. Call Ctrl basically does what TAPI provides as a Windows application. TAPI is a dying technology and...
Good to hear a VP getting involved and a good place for me to jump in...My company developed Call Ctrl Call Manager, a Windows call manager for the SPA300, SPA500 and SPA900 series of IP Phones.http://www.uctrlit.com/CallCtrl As you well know the UC3...
Matt,I wish I could provide a better answer and a way to do this on the phone directly...How we typically do this requires Call Ctrl which allows you to transfer/conference to Speed Dial, Redial, Directory and even manual number entry. This is softwa...
Ryan,The only way I know to do this would be to use Call Ctrl which will screen pop inside Windows for all incoming phone calls. There is support for LDAP and XML shared directory. This does require the additional software, but the only way I know ho...
