I was curious to see if there are other people experiencing problems with Cisco IP phones not going off hook when the handset is lifted. Answering the phone via the speaker or "answer" soft key options work fine. I know that Cisco has a white paper d...

I am receiving the following Warning in Event Viewer on my CM publisher about every 5 seconds. Does anyone know what this means or how to disable it?Event Type: WarningEvent Source: DNAChangeNotifyEvent Category: NoneEvent ID: 2Date: 8/11/2005Time: ...

Hi,I am using IPCC express and have several agents in a single CSQ. I would like to calculate the time in queue so after a certain number of seconds go by the caller the option to either remain on hold or leave a message. Any ideas on how this could...