About stefankeissner

stefankeissner · 07-08-2016

stefankeissner · 06-28-2016

Hello everyone, I am currently checking out prices to replace or add ASA 5500-X models as internet gateways in some of our locations. They are all strictly used as internet gateways without the need for any other features. Now my question is how to...

stefankeissner · 06-07-2016

Hi all, since last Friday all calls on both my contact centers (not in HA) get stuck in the queue and don´t pass on to the agents, who are all on ready. I already did read a lot on this board and other similair issues and I checked a lot of stuff an...

stefankeissner · 07-12-2016

Thanks Rob for the great feedback! I will consider uprading to 10.5.2, but not sure if its worth it for only having my and some other IT phones capabable with the ELM feature. Regards Patrick

stefankeissner · 07-12-2016

Hi Chris, Thanks for the hint! is the the new ELM feature working on your 10.5.1 CUCM as well? Regards Patrick

stefankeissner · 06-09-2016

Hi Brian, thanks that did the trick, I enabled the management via wireless box on both WLCs.Strange thing is, on one of the controllers the box wasn´t enabled and the access via App worked anyway. Thanks again. Patrick

stefankeissner · 06-08-2016

Does the WLC need any special configuration to allow the app? I have two 2504 WLCs v8.1.122.0v8.1.102.0 I get the certificate warning on both but only one works when I click on accept. The other one gets an error "Alert: Error in connection. Pleas...

stefankeissner · 06-07-2016

Hi Deepak, thanks for the feedback! Yes the issue is still ongoing, below you can find the answers: 1) its happening to all Agents on 2 different CCX servers in 2 countries (both having the same CCM publisher) 2) Status Ready was shown in the CAD sof...

Member Since	‎11-20-2015 08:06 AM
Date Last Visited	‎08-18-2017 03:53 AM
Posts	6

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Phone Firmware 11.5(1) on CUCM 10.5.1

Choosing the right ASA 5500-X model

UCCX 10.5 - all calls stuck in queue despite all agents on ready

Thanks Rob for the great

Hi Chris,

Hi Brian,

Does the WLC need any special

Hi Deepak,