Member since ‎08-01-2011

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I have a large install, with over 100 skills and CSQs.  Three agents always show up in everybody's Not Reason Code Summary Report, even though they are not assigned to those skills.  At this point none of these three agents has ever been active.  My ...
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Member Since ‎08-01-2011 07:16 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 2