Every time a new connection is made to ctiserver, it assigns a sessionID.  Each session could be a ctios server, or any other application that has connected to ctiserver.  In this case, you know it is ctios.  Do you know if it is ctios on the A side ...

Paul,The ctiserver snippet shows the request came from Session 2.  I presume that is ctios?If so, the corresponding entries in the ctios log will likely give you cluse as to which supervisor made the request.Bob

The Port Utilization Guide here:http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/configuration/guide/icm75ports.pdfdoesn't list any usage for those ports in UCCE.I would suggest opening a TAC...

Try using procmon to the pim and then use the reset agent state (resetas) command.

This may help:http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a00806919d8.shtml