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jklimarc · 11-10-2010

Introduction This document helps in troubleshooting the BLF appearance issues in Cisco Unified Attendant Console. This is appplicable to CUBAC, CUDAC, and CUEAC 8.0.0.5 Pre-Requisite Configuration Check list: Before beginning the troubleshooting p...

jklimarc · 11-03-2010

CUxAC BLF not working Troubleshooting Document.If you having problems with BLF not working in any flavor of CUxAC up to version 8.0.0.5, take a look at this doc. Troubleshooting BLF (Busy Lamp Field) Appearance Issues in Cisco Unified Attendant Co...

jklimarc · 10-16-2010

The AC plug in was removed from CUCM 7.x, if you have AC installed you can still use it with CUCM 7.x, but will not but supported with CUCM 8.x so when you upgrade you will loose this functionality. AC is also EoL so you should start planning a repl...

jklimarc · 10-16-2010

From Call Manager to this user, what does the Description for that device say - SEPxxxxxxxxx?Then go to the AC, highlight the user, press F12, Contact Numbers, is the Device Name the same that is in CUCM? If not change it here. Make user the Use de...

jklimarc · 10-16-2010

Verify the pc's you are trying to install to meet the CIPC system requirements that can be found in the Release Notes:http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/7_0/english/release/notes/CIPC70_RN.html#wp41070

jklimarc · 09-21-2010

When using the tranfer icon you will need to start a consult transfer - highlight a user in the directory right click user then click Consult, the icon will then become active, in which you can then click the Transfer Call icon.Hope this helps.

jklimarc · 09-21-2010

Hi Glenn,1. How do I limit an Attendant to a specific queue? All of my attendants can see (and get ringing) on all queues. I don't see anywhere in the admin page or the client that allows me to do this.This is the expected behavior with the C...

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Troubleshooting BLF (Busy Lamp Field) Appearance Issues in Cisco Unified Attendant Console

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