I have a user who is trying to forward calls from an outside # into the CM/Unity system. The call is being forwarded to a DID. The problem is when the call isn't answered it does not go to voicemail, it goes to the opening greeting. The voice mai...
When a user is on thier first line on 7940 and they get another call, CLID does no show up for that call. Before upgrading to 3.1(3a), it would say from XXXXXXXX at the bottom of the phone. Anyone else having this problem?
I have been having echo problems w/ my system since installation. I have opened tac cases and have gone through everything that I have been told to try. Changing the output att and input gain helped a bit, but I am still having echos. I am current...
I am using art 1.1. When trying to do a report on long distance calls I am getting nothing. I can do reports on all other catagories but not long distance. I have gone in and changed dial pattern settings in art and have had no luck. I have a cas...
What version of callmanager are you running. I upgraded to 3.1(3a). Today I ran the service pack for 3.1(3a). It includes a new tsp. This fixes the problem you are having.
I installed the sp for 3.1(3). It came w/ a new phone load. This fixed the problem. This sp also came with a new tsp. This fixed the error I was getting when dialing contacts through MS outlook.