Any assistance would be appreciated: Viper device with 6.1.1. software; registers with CUCM 11.5.1.17900-52 no isssue;device has latest keying material/firefly key; device will not go secure; it immediately after unlocking and inserting pin; it displ...

Has anyone experience issues with 7841 IP phone not displaying the option to use call pickup or group pickup from this device. We are running CUCM 11.5; system version 11.5.1.17900-52 and vmware is installed.We have several other models running and t...