Hello,There is a faulty drive on our MCS 7845 Unity Connection server (red LED flashing).This server is in a cluster and is the Publisher and currently running as Primary. I'm assuming the drives are in RAID 1 configuration and that they are hot swa...

We are currently in the process of moving users from a legacy VM server to Unity Connection 7.0. Is there a way to edit individual VM passwords using the Bulk Edit Utility or BAT? Unlike the BAT tool for Unity VM there is no field called "DTMF_PASS...

Hello,Does anyone know if there is a feature similar to ShoreTel's "find me"? If someone calls an unattended desk phone, the caller is forwarded to an second phone. If that person choose to not answer the call, the caller then gets forwarded back t...

Hi,Currently all phones have a main number as their external mask. How would I go about changing the external phone number mask to their own individual number. I thought i could just edit a .csv file with MAC ADDRESS, DIRECTORY NUMBER, and EXTERNAL ...

Once in a while i receive a threshold alarm (>15 channels being used on our QSIG PRI trunk). I then view call detailed history for the trunk on CDR Analysis and Reporting Tool and notice multiple channels being opened by a specific calling number to...