Hello Expert,
I have managed to create a Holiday check script and I can see during reactive debug it shows all of the logics correct but call goes to open hours, ideally it should go to closed hours and I am wondering if I did something wrong or re...
Hello Expert,
I have some questions regarding CUIC stock reports and I unable ro find out the staisfactory answer, so I need help to understand better.
Question.1- I ran "Contact service queue activity" report where Calls Presented are 88 in which ...
Hello Expert,Is there a way end user can reset voicemail password from their end instead of admin doing for them. If it is possible please let me know how this can be achieved.Regards,
rds,Asif
Hello Chris,I am sorry for the delay from my end, as I didn't get any notification for your reply. I did check the main script and I can see Calls are getting redirected to VM, do we have any document stating calls getting redirected to voicemail/ext...
