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Hi All, I am trying to configure Finesse Force Wrap-up in UCCE 12 Environment. I am not finding any detailed documentation on Cisco guide. Tried making changes to the Agent Desk settings but it didn't work. If anyone has configured this feature, plea...
Looking for some assistance please, I have followed instructions from the UCCX Admin Guide and Context Service Help Central support yet the registration is getting failed when i try to register using Finesse Admin Page.I have created organization and...
I facing the Same Issue.
Tried using 3rdparty gadget yet the same issue.Can you share me ur thoughts
3rdparty gadget Sample Code:
<?xml version="1.0" encoding="UTF-8"?><Module><ModulePrefstitle="SocialMiner Campaigns" height="425" scrolling="true">...
Thanks Anil.Already I have tried that Option but it didn't meet my requirement.Is there any other way that the End user can monitor the last status of the Prune and Archive ?Regards,Raj
