Cisco Employee
Cisco Employee
Member since ‎11-20-2011

User Statistics

  • 46 Posts
  • 2 Solutions
  • 45 Helpful votes Given
  • 47 Helpful votes Received
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User Activity

What are the new connectors for Webex Contact Center? The new business application connectors for Salesforce, Microsoft Dynamics, and Zendesk are out-of-the-box connectors that improve customer interactions by embedding the Webex Contact Center exper...
Hello All,Announcing the general availability of the new and improved Context Service gadget for Finesse!The new journey gadget can be deployed in a phased manner starting with one pilot team and expanding to the rest.^ click to expand ^New features ...
Hello,We have added a new Context Service use case recipe for end customers and partners to try out.This use case recipe coversPersonalized greetings when customer callsDetect Repeat callersContextual/Dynamic routing of calls based on customer's jour...
<<Update>>: This promotion is now closed. Congratulations to everyone who won the Free Pass! See you at Cisco Live!See here for more information -> Earn a Free Pass to Cisco Live 2018 at Orlando
Hello,We are very excited to announce the availability of two new features in Context Service that will make it easier for partners and customers to manage their Hybrid Contact Center deployments -1. Resources UI tool to view the status of all compon...
Community Statistics
Member Since ‎11-20-2011 06:26 PM
Date Last Visited ‎07-31-2019 02:10 PM
Posts 46
Total Helpful Votes Received 14