Member since ‎06-14-2015

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  • 8 Posts
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Hello,   We need Cisco recommendation, restrictions and standard when connecting to UCCX informix DB to create a custom report so that it won't impact the ccx environment We Wonder if Cisco documented that any where so that it will be a guide f...
Hello ,We have a small issue with finesse call control gadget for finesse 11.5in Google Chromewhen we open the gadget for outbound call as per the below image Then after we close the call control gadget , there is big space remain on the screen as pe...
HelloWe have one MAIN IVR CVP application which include all IVR self services like (Payment , Check bills , check account info ,ect.. )We are requested to create a specific LIMITED IVR application which will make use of the Payment service only (This...
Hello,We have enabled Context Service for CVP and UCCE and started the Context Service successfully for chat and Email and made some mails and chat expecting it to automatically create Customer and Related activity POD with Context Service. But we di...
Hello,In the context Service documentation I came across provided limitation for each POD to 256kas stated in the below documenthttps://developer.cisco.com/dpslate/build/site/context-service/documents/context-service-sdk-guide/index.html#context-se…E...
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Member Since ‎06-14-2015 04:42 AM
Date Last Visited ‎11-29-2018 04:46 AM
Posts 8