Auto Logout for agents Dears, Please support me, How can i configure Auto Logout from Finesse desktop for agents at the end of working hours such as " 4 PM ". Kindly your advice. BR Ahmed Salah
Hi Jakub,thank you for your support.kindly can you tell me the steps i will do, i need to setup auto logout from finesse for all agents daily at 4 pm.Appreciate your support
Hi Adrian ,thanks for your quick reply,I have Unified CCX , integrated by Social Miner Email - Exchange servers Email , Finesse Desktop agent with Email_CSQ , Please provide me with the limit of queue ,RegardsAhmed