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Member since ‎07-27-2004
‎01-12-2024

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  • 51 Posts
  • 3 Solutions
  • 46 Helpful votes Given
  • 19 Helpful votes Received
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Hello. Have any of you bright people, upgraded a CUSP 8.5.x -> 9.1.x in an UCCE/CVP environment,  and would like to share the upgrade steps, you've used, license migration, any pitfalls etc.   I found the migration info in the release notes for CUSP ...
For some reason I can't get the RONA UCCE ADS Timer to kick in for IP originated, but CVP RNA Timer though forces the agent to status Not Ready. Router Requery enabled for Skill Groups and PQ's.RONA Timer Config:UCCE Agent Desktop Setting (ADS) = 10 ...
Hello everybody!Anyone in here who have experince in connecting ICM to Ericsson MD110 pbx?I have configured a Logical Controller as Client Type MD110A have added a Peripheral, but I am unsure what configuration task needs to be done?I have installed ...
Hello.I'm about to configure TTS at a customer for the first time and my experience is "vert" limited on how to use/configuring Nuance sw.I have one question :Do I need to install Nuance Recognizer 9.0, when I only want to use TTS? (I plan to use Nua...
I have read the inst & Config guide but it is not clear to me how the VRU (Type 9) is configured properly when using a systemIPCC PG. Could anyone provide with some PG explorer screenshots for me to understand it better. Thanks in advance.
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Member Since ‎07-27-2004 06:52 AM
Date Last Visited ‎01-12-2024 12:06 AM
Posts 51
Total Helpful Votes Received 19
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