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Hello, I'm just starting to look into APIs for WxCC and was looking through the documentation but seem to be enable to use Try Out option on any of the links. E.g. https://developer.webex-cx.com/documentation/dial-plan/v1/list-dial-plans Each time -...
In Jabber, if a user changed status to a DND - this also enabled DND on the phone that's controlled by the app. Does anyone know if something similar is on a roadmap on Webex app? Currently I can set DND on the app, however, the phone would still wh...
Does anyone know whether the user should be able to see their associated Phone under My Devices in the User portal? I've had a customer report this, however, I'm seeing the same in my lab. User has a phone associated to them in the WCH so under user ...
Hello everyone, I've got a deployment with Standard (Enhanced ) agents only through flex licenses. I made a mistake of creating a supervisor and testing the login and since then my licenses are showing as out of compliance. I have since removed the s...
I've seen a few discussion threads on the abandoned call reports, but as couldnt quite see the answer to my query here it goes.Running on latest UCCX 12.5, I'm trying to customise the Abandoned call detail report to exclude calls abandoned in the fir...
Hi, I've gone through Renew authentication, renew registration, reregister and register, even created new token from scratch to register uccx. Still remains the same. Raised a case with TAC- have been told that its irrevocable apparently even though ...
