when calling a particular extension there is a fast busy tone but the number can be reach if called via the PSTN. I tried removing the number completely from CallManager and then adding it again but the same results. The number seems to be the proble...
i placed an extension on a 7911 that does not have voicemail configured for it but it still goes to voicemail after the alotted rings. i have no idea how or why it's doing this can anyone help.
My Supervisors desktop is unable to record anymore (last recording was two days ago). The icons to start and stop recording are gone but the start recording is on the intervention tab but it does nothing. Can anyone tell me what's going on? Note: the...
I have an agent that can not go to a ready state, she can log off and on but can not make herself ready. Has anyone come across this before? I tried looking for the error in cases and bugs but came up with nothing, assistance appreciated.
Hi can any one send me the link for manually removing cisco agent desktop i know there is one because i had a copy but i have misplaced it. On one pc the control panel removal for the agent failed and i need the manual process. thanks.
i did that also and the same thing happened still getting a busy when dialing that extension usually if a number is not in callmanager anymore you get a call can be complete.... recording but for this number a fast busy. Let me know if you have any o...
Hi, you can try updating the CSQ that the agent is assigned to, then the agent will be able to log in. Now this had worked for me, hopefully it will do the same for you.
i just recently open a case in order to upgrade from 3.5.4 to 5x i was told that there is no path it is a new install. You can't even backup and restore the information from 3.5 to 5x.
