Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
All,
Using CVP Standalone (v12) with bridged transfers, we have encountered a reporting problem.
If we look only at call reports from the IVR side we have no mechanism to 'count' the number of attempts on the CUCM side and the condition on the far en...
Hello all,
We have encountered applications running on 11.6 that are using an audio element to set session values, and then they are marked as 'skipped' in call studio. The call servers are no honoring the 'skipped' tags it appears, as the session va...
All,We have an application that needs to do 2 separate REST calls to 2 different sources.We have them individually working, but when combined, the second one fails with a 404.We are wondering if there are some timers or the timers in the REST element...
I have a customer workspace that I was asked to review. I did not develop the code but am trying to determine some best practices.The app is quite large, it takes time to load into my laptop workspace. Which gives me pause as to how the Server memory...
I need some help on this same issue with hot events. However, I'm using studio 11.5 and the hot events do not seem to be working. I need to sanity check the log that a hot event is monitoring?I have an error being returned by the new Rest Element tha...